So You Mad? | Part 3

So You Mad?

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Methods for Conflict Resolution

Introduction:

  1.  A conflict is more than a disagreement. It’s when both parties perceive a threat.
  2.  Conflicts continue to fester when ignored.
  3.  We respond to conflicts based on our perceptions. (Perceptions are influenced by life experiences, culture, values, and beliefs)
  4. Conflicts trigger strong emotions
  5. Conflicts are an opportunity for growth. It builds trust and confidence in relationships.

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