So You Mad?
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Methods for Conflict Resolution
Introduction:
When conflict arises, it’s easy for people to get entrenched in their positions and for tempers to flare, voices to rise, and body language to become defensive or aggressive. You can avoid all of this by using the Interest Based Relational (IBR) approach. Roger Fisher and William Ury developed the IBR approach and published it in their 1981 book, “Getting to Yes.” They argue that you should resolve conflicts by separating people and their emotions from the problem. Their approach also focuses on building mutual respect and understanding, and it encourages you to resolve conflict in a united, cooperative way.
Methods for Conflict Resolution
Introduction:
When conflict arises, it’s easy for people to get entrenched in their positions and for tempers to flare, voices to rise, and body language to become defensive or aggressive. You can avoid all of this by using the Interest Based Relational (IBR) approach. Roger Fisher and William Ury developed the IBR approach and published it in their 1981 book, “Getting to Yes.” They argue that you should resolve conflicts by separating people and their emotions from the problem. Their approach also focuses on building mutual respect and understanding, and it encourages you to resolve conflict in a united, cooperative way.